Cookies Policy

This Cookies Notice is part of our general Privacy Notice. This Cookies Notice provides information about the technologies we use on our Website and your rights to restrict such use.

For the purpose of this Cookies Notice, “you” or “your” means any end user accessing or receiving our services or using our Website (www.kingfisherphoenix.com), and “we” or “us”, “our” or “Kingfisher Phoenix Limited” means Kingfisher Phoenix Limited, company number 14426383. 

Cookies

A cookie is a small file of text which we store on the hard drive of your computer or your web browser, as with most websites, when you visit our Website and use certain pages or features on our Website, if you agree. It enables our own system to recognise you when you visit our Website again, distinguish you from other users of our Website and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. 

There are two cookies: session and persistent cookies. Session cookies allow us to recognise and link the actions of a user during a browsing session. They expire right after you exit the browser. Persistent cookies allow your preferences or actions to be remembered and are stored on your computer between browsing session until their either expire or you delete them.

For more information about cookies please visit www.allaboutcookies.org

Our use of Cookies

We use the following cookies:

• Strictly necessary cookies: we use these cookies for the operation of our Website. These cookies are essential in order to enable users to move around the Website and use its features.

• Analytical or performance cookies: these allow us to recognise and count the number of visitors on our Website and to see how they interact with our Website. This helps us improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily and that there is enough capacity to ensure our it operates quickly.

• Functionality cookies: these are used to recognise you or your device. This enables us to personalise our content for you, greet you by name and remember you and your device so you don’t have to give the same information several times during one task and your preferences (for example, your choice of language or region).

• Targeting or advertising cookies: these cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We use cookies in several places on our Website. We've listed the individual cookies we use  below with more details about why we use them and how long they will last.
We will endeavour to let you know before we store a cookie on your computer.

_Session

This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website.

It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Kingfisher Phoenix Limited website

ASP.NET_SessionId, HttpReferer, Referer, dd_object

These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us.

Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Kingfisher Phoenix Limited do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Google Analytics: utma, _utmb, _utmc, _utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information.

Google Privacy policy

Add This: _atuvc

The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis.

Add This privacy

How you can manage your cookies

You can use the settings of your browser to block or delete cookies as you wish.  Please note that blocking or deleting cookies may slow down your experience on our Website, limit your access to certain features on our Website or cause issues with placing an order, as cookies are often required for these processes.

You can manage these small files yourself and learn more about them here:

• Safari

• Firefox

• Microsoft Edge

• Google Chrome

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. To deactivate the use of third party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies.

Changes to this Cookies Policy

If this Cookies Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. This Cookies Policy was last updated on 24 August 2025.

If you have any questions about our Cookies Notice or feedback please contact us at [email protected] or via our contact us page.